Optage Hospice Services Coordinator

Optage, a division of Presbyterian Homes and Services, is seeking a medical administrative professional to join its Home-office team as the Optage Services Coordinator to support Optage Hospice frontline workers with the coordination of care services, medical records and office support. 

 

Consider joining our team in providing compassionate and high quality care and services within a caring Christian environment.

The Optage Services Coordinator provides support for our team of nurses, social workers, chaplains, and other front-line workers by completing administrative tasks in support of the clinicians and other field staff.  This key support role is located at our Optage Home-office. This position would include obtaining medical records for review, scheduling of clinicians, electronically filing and follow up for necessary paperwork. The Optage Services Coordinator would also include communication with clinics, hospitals, families, and our PHS sites & partners, providing excellent customer service.

 

Someone who has great attention to detail, is organized, compassionate, and has a positive attitude will thrive in this position.

 

 

• High school diploma or equivalent.
• One year experience in home health, hospice, senior housing, or health care related environment.
• Must understand basic medical/clinical terminology and reimbursement.
• Must have strong communication, problem solving skills, and customer service focus.
• Must be able to work independently and multi-task with minimal supervision.
• Must be a team player, willing to take directions and accept responsibility for meeting specified objectives.
• Proficient with electronic medical records (EMR) systems and Microsoft Office Suite
• Demonstrated compatibility with PHS's mission and operating philosophies.
• Demonstrated ability to read, write, speak and understand the English language to communicate with all
  customers.

 

The estimated starting pay range for this role is $20.22 - $24.92 per hour. This good faith estimate is based upon PHS’s typical starting pay range for this role. Actual pay range depends upon many factors including each individual employee’s qualifications and market conditions and is subject to change.

Full-time benefits-eligible employment begins at a minimum of 30 hours per week:

• Health, and dental, including applicable HSA & FSA
• Employer Contribution to HSA for eligible Health Plans
• Life insurance (AD&D)
• Retirement, with eligibility for an employer match
• Holiday pay and extended sick

Full and Part-time benefits-eligible employment working between 20-29 hours per week:

• Vision insurance
• Voluntary short-term & long-term disability
• Accident & hospitalization coverage
• Education assistance programs

All employees:

• Accrue PTO (Paid time off)
• Same-day pay
• Employee assistance program (EAP)
• College partnership educational discounts
• Access to Learn to Live Resources

Presbyterian Homes & Services (PHS), based in St. Paul, Minnesota, is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care and services options for older adults. Some 8,000 employees serve more than 41,800 older adults through 60 PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage^® home and community services. PHS is also co-owner of Genevive, the largest geriatric primary care practice in Minnesota, providing comprehensive care for more than 15,500 older adults. Established in 1955, PHS has earned the reputation as an innovative leader dedicated to promoting independence, purposeful living and the overall well-being for those they serve. Today, PHS is one of the largest nonprofit providers of senior housing and services in the nation.

 

  

 

PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.