Network Administrator

Presbyterian Homes & Services is seeking a Network Administrator for its team.  

 

The Network Administrator is responsible for designing, analyzing, and supporting the company’s network infrastructure based on requirements and standards. It is imperative that appropriate standards are documented, maintained and followed with the goal of providing high network availability and an unsurpassed level of service to our customers. 

 

 

REPORTING STRUCTURE: The Network Administrator reports to the IT Director of Networking and Telecom.

In conjunction with the whole of PHS IT and in response to requirements from the other PHS groups, engineer, implement and support appropriate enterprise as well as local solutions in the following capacities (list is not all inclusive):

• Support Network Infrastructure Team to design, build, upgrade and maintain PHS network infrastructure including WAN, LAN, Wireless and VOIP to achieve high availability and performance requirements
• Provide troubleshooting and problem resolution on an as-needed basis
• Collect and analyze data about the performance and capacity of the network and its components, and make recommendations to management
• Create and maintain documentation for data center and community infrastructure closets, including network diagrams, configurations, troubleshooting and business continuity procedure
• Ensure proper escalation procedures are followed if a sensitive issue or a major problem is suspected, to minimize client productivity loss, caused by technical outage
• Work in conjunction with other IT and business units to provide turn-key solutions
• Build and maintain vendor relationships
• Perform miscellaneous job-related duties as assigned

• Minimum 2-year college degree in MIS, IT, or related field required
• A+, Network+, CCNA certification or equivalent job-related experience a plus
• Basic understanding core networking technologies: TCP/IP, 802.11, SNMP (2c and 3), WAN (IPSec VPN over Cable and DSL), QOS, DHCP, DNS
• Ability and desire to learn and use network management tools to detect and resolve network issues
• Ability and desire to learn PBX and VOIP phone systems
• Exceptional customer service skills
• Basic understanding of infrastructure wiring: Ethernet, Fiber, Patch panels
• Basic understanding of OSI model
• Experience supporting a multi-site network a plus
• Understanding Cisco, Aruba and Fortinet infrastructure and product families a plus
• Ability to travel in the metro and remotely up to 25% of the time
• Ability to participate in a 24x7 on-call rotation
• Demonstrated compatibility with PHS's mission and operating philosophies.
• Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.

Other skills and experience desired:

• Aruba switches and wireless
• Basic firewall configuration and troubleshooting, Network Monitoring and troubleshooting using tools such as SolarWinds, Wireshark, NetFlow, PuTTY, SSH, or other
• Proficient in Microsoft Office365, and basic Linux OS
• VoIP systems including NEC, Ring Central 
• Experience in Health Care, Senior Care, HIPAA environments

 

 

The estimated starting pay range for this role is $66,186 - $82,722 per year. This good faith estimate is based upon PHS’s typical starting pay range for this role. Actual pay range depends on many factors including each individual employee’s qualifications and market conditions and is subject to change.

Full-time benefits-eligible employment begins at a minimum of 30 hours per week:

• Health, and dental, including applicable HSA & FSA
• Employer Contribution to HSA for eligible Health Plans
• Life insurance (AD&D)
• Retirement, with eligibility for an employer match
• Holiday pay and extended sick

 

Full and Part-time benefits-eligible employment working between 20-29 hours per week:

• Vision insurance
• Voluntary short-term & long-term disability
• Accident & hospitalization coverage
• Education assistance programs

 

All employees:

• Accrue PTO (Paid time off)
• Same-day pay
• Employee assistance program (EAP)
• College partnership educational discounts
• Access to Learn to Live Resources

Based in St. Paul, Minnesota–Presbyterian Homes & Services (PHS) is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care options and services for older adults. There are over 7,500 team members like you at PHS, serving more than 26,000 older adults through 60+ PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage® and other community services. PHS is also co-owner of Genevive®, the largest geriatric primary care practice in MN, providing comprehensive care for over 15,000 older adults.

An Innovative Leader: Established in 1955, PHS has earned the reputation as an Innovative Leader dedicated to promoting independence, purposeful living, and overall well-being. PHS is now one of the largest nonprofit senior housing and services providers in the US.

Our strong focus on our employees, means we are committed to an environment where you are valued and empowered to make a difference. With a strong commitment to team growth from within, roughly 80% of leadership roles are filled through the development of people like you. To learn more about PHS culture, benefits and team development, we invite you to visit the "Careers" section of our website.

Let's get you started.

PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.