Optage Services Coordinator -Float

Optage, a division of Presbyterian Homes and Services, is seeking a medical records and intake administrative professional to join its Home-office team as the Optage Services Coordinator Float to support Home Health frontline workers with the coordination of care services and float where assistance is needed with intake services, medical records and office support.  This position also will work alongside our Business Development team in key functions and initivatives.

 

Consider joining our team in providing compassionate and high quality care and services within a caring Christian environment.

 

REPORTING STRUCTURE
The Optage Services Coordinator - Float reports to the Optage Services Manager or designated leadership team member.

The Optage Service Coordinator Float provides support and designated services within the Optage Home-office. This position will float between and be cross trained to assist in roles that include but are not limited to Intake, Service Coordination, and general Office Support.  This position would include obtaining medical records for review, scheduling of clinicians, electronically filing and follow up for necessary paperwork. It would also include communication with clinics, hospitals, families, and our PHS sites & partners, providing excellent customer service. Learning how to assist both Home Health, being assigned to special projects, and working with Intake makes this job perfect for anyone who enjoys variety or is looking to explore different roles within Home Health Care.

• High school diploma or equivalent.
• Minimum of one year experience in home health, hospice, senior housing, or health care related environment.
• Must have understanding of basic medical/clinical terminology and reimbursement.
• Must have strong communication, problem solving skills, and customer service focus.
• Must be able to work independently and multi-task with minimal supervision.
• Must be a team player, willing to take directions and accept responsibility for meeting specified objectives.
• Proficient with electronic medical records (EMR) systems and Microsoft Office Suite
• Demonstrated compatibility with PHS's mission and operating philosophies.
• Demonstrated ability to read, write, speak and understand the English language to communicate with all
  customers.

 

The estimated starting pay range for this role is $21.93-27.00 per hour. This good faith estimate is based upon PHS’s typical starting pay range for this role. Actual pay range depends on many factors including each individual employee’s qualifications and market conditions and is subject to change.

Full-time benefits-eligible employment begins at a minimum of 30 hours per week:

• Health, and dental, including applicable HSA & FSA
• Employer Contribution to HSA for eligible Health Plans
• Life insurance (AD&D)
• Retirement, with eligibility for an employer match
• Holiday pay and extended sick

Full and Part-time benefits-eligible employment working between 20-29 hours per week:

• Vision insurance
• Voluntary short-term & long-term disability
• Accident & hospitalization coverage
• Education assistance programs

All employees:

• Accrue PTO (Paid time off)
• Same-day pay
• Employee assistance program (EAP)
• College partnership educational discounts
• Access to Learn to Live Resources

Based in St. Paul, Minnesota–Presbyterian Homes & Services (PHS) is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care options and services for older adults. There are over 7,500 team members like you at PHS, serving more than 26,000 older adults through 60+ PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage® and other community services. PHS is also co-owner of Genevive®, the largest geriatric primary care practice in MN, providing comprehensive care for over 15,000 older adults.

An Innovative Leader: Established in 1955, PHS has earned the reputation as an Innovative Leader dedicated to promoting independence, purposeful living, and overall well-being. PHS is now one of the largest nonprofit senior housing and services providers in the US.

Our strong focus on our employees, means we are committed to an environment where you are valued and empowered to make a difference. With a strong commitment to team growth from within, roughly 80% of leadership roles are filled through the development of people like you. To learn more about PHS culture, benefits and team development, we invite you to visit the "Careers" section of our website.

Let's get you started.

PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.