Administrative Receptionist

Presbyterian Homes & Services - Mount Carmel Bluffs is seeking an Administrative Receptionist for its team.  

 

The Receptionist reports to the Human Resource Manager or designated Quality Service Team member on site. The Receptionist also takes work direction from the Campus Administrator, Marketing, Resident Services Director and other departments as assigned.

 

SCHEDULE/HOURS:  8 AM to 4 PM, M-F

 

 

ABOUT THIS COMMUNITY

 

Mount Carmel Bluffs is a shared ministry of the Sisters of Charity, BVM and Presbyterian Homes & Services. This new senior community is in a beautiful and serene location atop the bluffs of Dubuque, Iowa, overlooking the Mississippi River.

 

This community offers the following care options: Residential Care Facility (RCF), Residential Care Facility (RCF) with Memory Care, Long Term Care/ Care Center

 

Address: 1040 Carmel Dr, Dubuque, IA 52003

 

Near by towns include: Bellevue, Cascade, Peosta, Maquoketa, Platteville, WI, and Galena, IL.

 

The Administrative Receptionist is responsible for providing excellent customer service and public relations needed for quality care and services to all customers.  In addition to answering and transferring all incoming telephone calls in a courteous and professional manner, serving as an information resource, this role will be responsible for entering ancillary resident charges into the electronic resident billing system, running monthly statements, and may be responsible for mailing statements to residents and may be responsible for receiving payments, applying cash in the billing system and preparing bank deposits.  Additionally, the role may perform a variety of administrative duties as assigned.

• High school graduate preferred.
• (12) twelve months work as a receptionist or other office clerical/administration is desired. Bookkeeping/accounting experience, preferred.
• Excellent interpersonal, communication, and organizational skills.
• Experience with various office equipment such as copy machines, multi-line phones, postage meter, fax machines, etc.
• Demonstrated computer proficiency and experience in various programs including Microsoft Outlook, Excel, Publisher and Word is desired.
• Demonstrated compatibility with PHS's mission and operating philosophies.
• Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.

The estimated starting pay range for this role is $17.95 - $22.09 per hour. This good faith estimate is based upon PHS’s typical starting pay range for this role. Actual pay range depends on many factors including each individual employee’s qualifications and market conditions and is subject to change.

Full-time benefits-eligible employment begins at a minimum of 30 hours per week:

• Health, and dental, including applicable HSA & FSA
• Employer Contribution to HSA for eligible Health Plans
• Life insurance (AD&D)
• Retirement, with eligibility for an employer match
• Holiday pay and extended sick

 

Full and Part-time benefits-eligible employment working between 20-29 hours per week:

• Vision insurance
• Voluntary short-term & long-term disability
• Accident & hospitalization coverage
• Education assistance programs

 

All employees:

• Accrue PTO (Paid time off)
• Same-day pay
• Employee assistance program (EAP)
• College partnership educational discounts
• Access to Learn to Live Resources

Based in St. Paul, Minnesota–Presbyterian Homes & Services (PHS) is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care options and services for older adults. There are over 7,500 team members like you at PHS, serving more than 26,000 older adults through 60+ PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage® and other community services. PHS is also co-owner of Genevive®, the largest geriatric primary care practice in MN, providing comprehensive care for over 15,000 older adults.

An Innovative Leader: Established in 1955, PHS has earned the reputation as an Innovative Leader dedicated to promoting independence, purposeful living, and overall well-being. PHS is now one of the largest nonprofit senior housing and services providers in the US.

Our strong focus on our employees, means we are committed to an environment where you are valued and empowered to make a difference. With a strong commitment to team growth from within, roughly 80% of leadership roles are filled through the development of people like you. To learn more about PHS culture, benefits and team development, we invite you to visit the "Careers" section of our website.

Let's get you started.

PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.