Hospice Services Coordinator

Optage, a division of Presbyterian Homes and Services, is seeking a medical administrative professional to join its Home-office team as the Optage Services Coordinator to support Optage Hospice frontline workers with the coordination of care services, medical records and office support. 

Consider joining our team in providing compassionate and high quality care and services within a caring Christian environment.

EOE/AA

The Optage Services Coordinator provides support for our team of nurses, social workers, chaplains, and other front-line workers by completing administrative tasks in support of the clinicians and other field staff.  This key support role is located at our Optage Home-office. This position would include obtaining medical records for review, scheduling of clinicians, electronically filing and follow up for necessary paperwork. The Optage Services Coordinator would also include communication with clinics, hospitals, families, and our PHS sites & partners, providing excellent customer service.

Someone who has great attention to detail, is organized, compassionate, and has a positive attitude will thrive in this position.

• High school diploma or equivalent.
• A minimum of one year of experience in a health care environment or related field such as customer service preferred.
• Experience with the older adult or with engagement of multiple generations preferred.
• Proficient computer skills with Microsoft Office applications. Demonstrated knowledge of computer software applications, such as desktop publishing, project management, spreadsheets, and database management.
• Ability to prioritize and manage multiple task/projects and deadlines simultaneously and to identify and resolve exceptions and to interpret data, and strong attention to detail; ability to work independently with minimal supervision.
• Must have flexibility, personal integrity, and ability to work effectively with residents, coworkers, family members, visitors, and the general public.
• Must be a team player, willing to take directions and accept responsibility for meeting specified objectives.
• Must understand the principles of administrative work and clerical functions.
• Demonstrated compatibility with PHS's mission and operating philosophies.
• Excellent oral, written, and interpersonal communication and organizational skills.
• Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.

Based in St. Paul, Minnesota–Presbyterian Homes & Services (PHS) is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care options and services for older adults. There are over 7,500 team members like you at PHS, serving more than 26,000 older adults through 60+ PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage® and other community services. PHS is also co-owner of Genevive®, the largest geriatric primary care practice in MN, providing comprehensive care for over 15,000 older adults.

An Innovative Leader: Established in 1955, PHS has earned the reputation as an Innovative Leader dedicated to promoting independence, purposeful living, and overall well-being. PHS is now one of the largest nonprofit senior housing and services providers in the US.

Our strong focus on our employees, means we are committed to an environment where you are valued and empowered to make a difference. With a strong commitment to team growth from within, roughly 80% of leadership roles are filled through the development of people like you. To learn more about PHS culture, benefits and team development, we invite you to visit the "Careers" section of our website.

Let's get you started.

PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.