Optage Hospice Clinical Supervisor - West/South

Job ID
Community Services/Home Care
Job Location : City
Job Location : State
Optage - Hospice
Full Time


$5,000 Hiring Bonus - Apply Today!


Presbyterian Homes & Services, Optage Home Hospice Program is seeking a full time Hospice Clinical Supervisor (West/South Metro) to join its team.  The Hospice Clinical Supervisor is responsible for supervising the hospice clinical staff and program to ensure the provision of high quality care and service to clients within consistent with regulations and established clinical best practices.



The Hospice Clinical Supervisor is responsible for supervising the hospice clinical staff and program to ensure the provision of high quality care and service to clients within consistent with regulations and established clinical best practices. This position has responsibility as a member of the hospice management team to participate in the planning and implementation of strategies and programming that assure high quality client care while achieving short and long-term operational goals and objectives for the Hospice program.


Key responsibilities of this position include but not limited to:

  • Participate in overseeing implementation of hospice program and processes as a member of the management team. Monitor performance outcome standards for the program. Oversee and monitor the program standards and functions assigned area. Establish and maintain communication systems that support good customer relations. Collaborate with management and site leaders to ensure seamless access to services in assigned clinical area.
  • Oversee all care rendered to clients and families in designated area. In conjunction and collaboration with the Optage Hospice Leadership Team, oversee the implementation of client care processes: Selection, assessment, planning, implementation, and evaluation of nursing care based upon regulations and established clinical best practices. Ensure that all services provided promote dying as part of the normal process of living, focusing on maintaining the quality of remaining life. Participate in client care processes and support case managers with caseload when necessary. Communicate, implement and manage established practices to all assigned staff. Coordinate and participate in the interdisciplinary team meetings. Oversee and monitor the clinical components of the medical record for completeness and accuracy.
  • Promote a spirit of cooperation with all regulatory organizations managing with an expectation of appropriate compliance and corrective measures. Coordinate clinical services with other health professionals inside and outside the organization. Maintain effective working relationships with outside agencies and organizations to establish effective benchmarking opportunities and clinical best practices, market site services, to realize efficient and timely client placement, to participate with the various community constituencies to achieve mutually beneficial results.
  • Manage an effective team that achieves desired outcomes at the individual team member level as well as at the collective function level. Create and maintain a work environment for employees that are conducive to high productivity and morale. Establish and maintain effective communication systems with employees. Provide ongoing employee educational and development opportunities which meet regulatory requirements and opportunities for growth.
  • Manage the performance management process (recruitment, selection, orientation, supervision, evaluation and termination) for your direct reports that achieve desired outcomes and encourage individual development.
  • Participate in the development of clinical policies, procedures and practices that are consistent with regulations and established clinical best practices. Ensure policies and procedures are understood and implemented by assigned staff. Use the quality management process to meet the needs of clients, families and employees and overall clinical operations. Implement and maintain monitoring systems and processes for clinical care and records to ensure compliance with regulations and established clinical best practices. Apply the knowledge and skills needed for the position including technical competence in the clinical field. Use discretion and independent judgment to compare and evaluate possible courses of action and decision-making. Maintain knowledge of organization and industry policies and practices.
  • Manage resource allocations in order to achieve or exceed operational goals and demonstrate good stewardship of available resources. Oversee billing practices of your assigned staff to ensure compliance with regulations and best practices.



  • Registered nurse with current licensure with the State Board of Nursing in state(s) in which he/she practices. BSN or Masters Degree preferred.
  • Three to five (3 - 5) years of experience in Home Care/Hospice.
  • Demonstrated competencies in home care/hospice care management and operations, quality and business management, team building and employee development, client and family support systems, governmental regulations and community outreach.
  • Demonstrated knowledge and experience in home care or hospice and palliative care clinical practices.
  • Must have a valid driver’s license and proof of auto insurance.
  • Demonstrated computer proficiency including Microsoft Office and hospice software programs.
  • Demonstrated compatibility with PHS's mission and operating philosophies.
  • Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.

About PHS

Presbyterian Homes & Services (PHS), based in St. Paul, Minnesota, is a non-profit, faith-based organization providing a broad array of high quality housing choices, and care and service options for older adults. Over 7,100 employees serve more than 26,000 older adults through 59 PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage® home and community services. PHS is also co-owner of Genevive, the largest geriatric primary care practice in Minnesota, providing comprehensive care for over 15,000 older adults. Established in 1955, PHS has earned the reputation as an innovative leader dedicated to promoting independence, purposeful living, and overall well-being for those they serve. Today, PHS is one of the largest nonprofit providers of senior housing and services in the nation.

We believe employees are the most important resource in our ministry and we are committed to an environment where employees are valued and empowered to make a difference. With a strong commitment to grow our employees from within, the development opportunities with us are virtually unlimited. We offer competitive wages, opportunities for advancement, ongoing training, and incredible benefits like education assistance and nursing loan forgiveness.

If you have a desire to honor God by enriching the lives and touching the hearts of older adults, consider answering the call and join our team.

PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.


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