Resident Services Specialist

Job ID
Social Services/Admissions
Job Location : City
Job Location : State
Presbyterian Homes of Bloomington
Full Time



Presbyterian Homes & Services - Presbyterian Homes of Bloomington is seeking a Resident Services Specialist to join its Social Services team.  The Resident Services Specialist is responsible for implementing resident services for residents consistent with regulations and established best practices.   This position will serve the residents in our Long Term Care communities on our campus. 


Consider joining our team in providing compassionate and high quality care and services within a caring Christian environment.







Presbyterian Homes of Bloomington
9889 Penn Avenue South
Bloomington, MN 55431


Readily recognizable by the striking clock tower facing Penn Avenue, the village-like setting of Presbyterian Homes of Bloomington continues to grow better with the years.

As an employee you can take advantage of a variety of amenities such as:
- Bus route access
- Free fitness center access
- Discounted employee meals


This community offers the following care options: Assisted Living, Assisted Living with Memory Care, Care Center/Long Term Care, Long Term Care with Memory Care, Transitional Care/Rehab



The Resident Services Specialist is responsible for implementing resident services for residents consistent with regulations and established best practices. The Resident Services Specialist provides support through resident/family advocacy, ongoing assessment and evaluation, service coordination and care planning. The primary focus of this position is the quality of life of residents to assist them in achieving “their best day”.



  • Professional qualifications or equivalent experience in the provision of resident services in a health care setting. Degree in resident services, human services or related field preferred.
  • Prior experience working with seniors and their families in senior housing, service or health care related environment preferred.
  • Experience in geriatrics or health care related environment.
  • Ability to work independently and exercise good judgment in problem solving and networking within the site and community.
  • Excellent assessment and documentation skills.
  • Ability to organize work flow, respond to emergencies and note detail. Ability to maintain a high level of performance in an environment of frequent demands and changes.
  • Demonstrated knowledge of social community service delivery systems preferred.
  • Demonstrated computer proficiency including Microsoft Office and other common computer programs.
  • Demonstrated compatibility with  PHS' mission and operating philosophies.
  • Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.

About PHS

Presbyterian Homes & Services (PHS), based in St. Paul, Minnesota, is a non-profit, faith-based organization providing a broad array of high quality housing choices, care and service options for older adults. 6,400 employees serve 25,000 older adults through 45 PHS-affiliated senior living communities in Minnesota, Wisconsin and Iowa, and through Optage® home and community services. Established in 1955, PHS has earned the reputation as an innovative leader concerned with promoting independence, vitality and well-being for those they serve.

We believe employees are the most important resource in our ministry and we are committed to an environment where employees are valued and empowered to make a difference. With a strong commitment to grow our employees from within, the development opportunities with us are virtually unlimited. We offer competitive wages, opportunities for advancement, ongoing training, and incredible benefits like education assistance and nursing loan forgiveness.

If you have a desire to honor God by enriching the lives and touching the hearts of older adults, consider answering the call and join our team.




PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.


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