• Resident Services Specialist

    Job ID
    2020-14429
    Category
    Social Services/Admissions
    Job Location : City
    Brooklyn Center
    Job Location : State
    MN
    Campus
    Maranatha
    Type
    Full Time
  • Overview

     Presbyterian Homes & Services - in Brooklyn Center, Minnesota is seeking a Resident Services Specialist to join its Social Services team.  The Resident Services Specialist is responsible for implementing resident services for residents consistent with regulations and established best practices. 

     

    SCHEDULE/HOURS: Monday-Friday 8am-4:30pm

     

    REPORTING STRUCTURE: This postion reports to the Resident Services Director

     

     

    About this Community

    Maranatha

    5401 69th Avenue North

    Brooklyn Center, MN 55429

     

    Maranatha is a unique community made up of assisted living apartments, linked to the newly rebuilt care center and transitional care where 24 hour skilled nursing care is provided.

     

    As an employee you can take advantage of a variety of amenities such as:

    - Access to bus route

    - Off-street parking

    - Discounted employee meals

     

    This community offers the following care options: Assisted Living, Care Center/Long Term Care, Long Term Care with Memory Care, Transitional Care/Rehab

     

    Responsibilities

    The Resident Services Specialist is responsible for implementing resident services for residents consistent with regulations and established best practices. The Resident Services Specialist provides support through resident/family advocacy, ongoing assessment and evaluation, service coordination and care planning. The primary focus of this position is the quality of life of residents to assist them in achieving “their best day”.

     

    Qualifications

    • Professional qualifications or equivalent experience in the provision of resident services in a health care setting. Degree in resident services, human services or related field preferred.
    • Prior experience working with seniors and their families in senior housing, service or health care related environment preferred.
    • Experience in geriatrics or health care related environment.
    • Ability to work independently and exercise good judgment in problem solving and networking within the site and community.
    • Excellent assessment and documentation skills.
    • Ability to organize work flow, respond to emergencies and note detail. Ability to maintain a high level of performance in an environment of frequent demands and changes.
    • Demonstrated knowledge of social community service delivery systems preferred.
    • Demonstrated computer proficiency including Microsoft Office and other common computer programs.
    • Demonstrated compatibility with  PHS' mission and operating philosophies.
    • Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.

    About PHS

    Presbyterian Homes & Services (PHS), based in St. Paul, Minnesota, is a non-profit, faith-based organization providing a broad array of high quality housing choices, care and service options for older adults. 6,400 employees serve 25,000 older adults through 45 PHS-affiliated senior living communities in Minnesota, Wisconsin and Iowa, and through Optage® home and community services. Established in 1955, PHS has earned the reputation as an innovative leader concerned with promoting independence, vitality and well-being for those they serve.


    We believe employees are the most important resource in our ministry and we are committed to an environment where employees are valued and empowered to make a difference. With a strong commitment to grow our employees from within, the development opportunities with us are virtually unlimited. We offer competitive wages, opportunities for advancement, ongoing training, and incredible benefits like education assistance and nursing loan forgiveness.


    If you have a desire to honor God by enriching the lives and touching the hearts of older adults, consider answering the call and join our team.

     

     

     


    PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.

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