• Resident Services Director

    Job ID
    Social Services/Admissions
    Job Location : City
    Job Location : State
    GracePointe Crossing
    Full Time
  • Overview

    Presbyterian Homes & Services - GracePointe Crossing is seeking a Resident Services Director to join our team.


    REPORTING STRUCTURE: Reports to Campus Administrator





    GracePointe Crossing
    135 Fern Street North
    Cambridge, MN 55008

    At the heart of GracePointe Crossing is a community of employees who are committed to high quality service as a ministry of compassion and fellowship. Conveniently located near downtown Cambridge for an easy commute.

    As an employee you can take advantage of a variety of amenities such as:
    - Off-street parking
    - Monthly employee appreciation events
    - Gift shop

    This community offers the following care options: Assisted Living, Assisted Living with Memory Care, Care Center/Long Term Care, Long Term Care with Memory Care, Transitional Care/Rehab


    The Resident Services Director is responsible for planning, implementing, and monitoring services for residents in Housing and Assisted Living consistent with regulations and established best practices.  This position will support residents through resident advocacy, service coordination, marketing and admission processes.  This position acts as a liaison between management and residents, and assists the Site Leader in campus operations.


    The Resident Services Director has responsibility as a member of the site leadership team to participate in the planning and implementation of strategies and programming that assure high quality resident care while achieving short and long-term operational goals and objectives for the site.


    • College degree in social work, gerontology, health care administration, human services or related field or equivalent experience.
    • Experience in senior housing, service or health care related environment.
    • Demonstrated knowledge and experience in resident service coordination, resident and family support systems, marketing and community outreach.
    • Demonstrated knowledge of social community service delivery systems preferred.
    • Demonstrated computer proficiency including Microsoft Office and other common computer programs.
    • Demonstrated compatibility with PHS's mission and operating philosophies.
    • Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.

    About PHS

    Presbyterian Homes & Services (PHS), based in St. Paul, Minnesota, is a non-profit, faith-based organization providing a broad array of high quality housing choices, care and service options for older adults. 6,400 employees serve 25,000 older adults through 45 PHS-affiliated senior living communities in Minnesota, Wisconsin and Iowa, and through Optage® home and community services. Established in 1955, PHS has earned the reputation as an innovative leader concerned with promoting independence, vitality and well-being for those they serve.

    We believe employees are the most important resource in our ministry and we are committed to an environment where employees are valued and empowered to make a difference. With a strong commitment to grow our employees from within, the development opportunities with us are virtually unlimited. We offer competitive wages, opportunities for advancement, ongoing training, and incredible benefits like education assistance and nursing loan forgiveness.

    If you have a desire to honor God by enriching the lives and touching the hearts of older adults, consider answering the call and join our team.




    PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    I am an experienced executive leader (Director Level and above) and am interested in future senior leadership roles at Presbyterian Homes & Services.

    Click Here!