• Resident Services Director

    Job ID
    Social Services/Admissions
    Job Location : City
    St. Paul
    Job Location : State
    Central Towers
    Full Time
  • Overview

    Presbyterian Homes & Services - Central Towers in Downtown St. Paul is actively interviewing for a Resident Services Director to join our team.


    REPORTING STRUCTURE: The Resident Services Director is a highly visable role at the site and part of the 7 member leadership team, reporting to the Site Leader.




    Central Towers is located at 20 East Exchange Street in St. Paul, MN 55101. A striking presence on Exchange Street, the 11-story twin Central Towers are located right next door to the Fitzgerald Theater. We are connected to the downtown skyway system which provides year-round, indoor access to churches, shopping, restaurants and entertainment. As an employee you can take advantage of a variety of amenities such as: - Located on several bus routes and the green line - Paid parking provided (some ramp parking available) - Discounted employee meals - Free coffee - Free Fitness Center access - Many fun employee events. This community offers the following care options: Assisted Living




    The Resident Services Director is responsible for planning, implementing, and monitoring services for residents in Housing and Assisted Living consistent with regulations and established best practices.  This position will support residents through resident advocacy, service coordination, marketing and admission processes.  This position acts as a liaison between management and residents, and assists the Site Leader in campus operations.


    The Resident Services Director has responsibility as a member of the site leadership team to participate in the planning and implementation of strategies and programming that assure high quality resident care while achieving short and long-term operational goals and objectives for the site.


    • College degree in social work, gerontology, health care administration, human services or related field or equivalent experience.
    • Experience in senior housing, service or health care related environment.
    • Demonstrated knowledge and experience in resident service coordination, resident and family support systems, marketing and community outreach.
    • Demonstrated knowledge of social community service delivery systems preferred.
    • Demonstrated computer proficiency including Microsoft Office and other common computer programs.
    • Demonstrated compatibility with PHS's mission and operating philosophies.
    • Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.

    About PHS

    Presbyterian Homes & Services (PHS), based in St. Paul, Minnesota, is a non-profit, faith-based organization providing high-quality housing, care, and service options for older adults since 1955. Currently serving over 26,000 older adults in 43 locations in Minnesota, Wisconsin, and Iowa, we seek compassionate employees to further our reputation as an innovative leader committed to promoting independence, vitality, and well-being for those we serve.

    We believe employees are the most important resource in our ministry and we are committed to an environment where employees are valued and empowered to make a difference. With over 6,300 employees and plans for continued growth, the development opportunities with us are virtually unlimited. We offer competitive wages, opportunities for advancement and incredible benefits like education assistance and nursing loan forgiveness.

    If you have a desire to honor God by enriching the lives and touching the hearts of older adults, consider answering the call and join our team.



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