Campus Administrator

Job ID
Job Location : City
Job Location : State
Fairway Knoll
Full Time


Presbyterian Homes & Services - Fairway Knoll our Brand New Site located at N112 W17500 Mequon Rd Germantown, WI  is seeking an Assisted Living Campus Administrator for our new facility!


Hired Candidate will ideally start April 9, 2018!


 The Campus Administrator is responsible for managing the overall operations of their assigned site in order to assure high quality resident care while achieving long and short-term business goals. This position is a key member of PHS leadership/management team, responsible for acknowledging the Christian purposes of PHS; reinforcing the Christian heritage, and establishing a culture of caring consistent with the teachings of Jesus Christ.


The Campus Administrator will be called upon to prepare operations reports, strategic and capital planning and provide information to the Board, PHS Leadership with ongoing collaboration with other proximal campuses and services.


The Campus Administrator directly supervises all department managers at the site. 


This opportunity requires proven experience in a senior living  facility, experience leading a management team and excellent communication and organization skills along with solid understanding of WI Regulations relative to RCAC and CBRF.


Bachelor's Degree in related discipline required  -- or -- an approved DHS 83 Administrators Course Completion and License.

3+ years experience leading and managing a Quality Service Management Team and senior living facility.


REPORTING STRUCTURE: The Campus Administrator reports to his/her assigned Regional Director of Operaions, and directly supervises all Quality Service Team Members and indirectly supervises Accounting and Employee Health Services. The Site Leader oversees the use of contracted vendor services.


Consider joining our team in providing compassionate and high quality care and services within a caring Christian environment.





Resident Living
Create and maintain an environment that achieves high quality care (physical, mental, emotional, social and spiritual) of residents and maintain their independence and dignity to the highest degree possible within the PHS continuum. Establish and maintain effective communication systems with all customers.


Relationships with Outside Constituencies
Promote a spirit of cooperation with all regulatory organizations managing with an expectation of appropriate compliance and corrective measures. Coordinate clinical services with other health professionals inside and outside PHS. Establish and maintain effective working relationships with outside agencies and organizations to establish effective benchmarking opportunities, to market site services, to realize efficient and timely resident placement, and to participate with the various community constituencies to achieve mutually beneficial results.


Employee Environment
Create and maintain a work environment for employees that is conducive to high productivity and morale. Establish and maintain effective communication systems with employees. Provide ongoing employee educational and development opportunities which meet regulatory requirements and opportunities for growth.


Team Management

Develop and lead an effective management team that achieves desired outcomes at the individual team member level as well as at the collective function level.

Management Participation
As a member of the PHS management team, actively participate in the overall planning, decision-making and implementation processes for corporate-wide strategies, policies and procedures. Represent the needs of the site to corporate processes and represent corporate needs to the site. Effectively collaborates with corporate functions (Clinical, Finance, Human Resources, Information Technology, Fund Development and Senior Housing Partners) to achieve organizational goals.


Employee Performance Management
Establish and actively manage an effective performance management process (recruitment, selection, orientation, supervision, evaluation and termination) for direct staff members that achieves desired outcomes and encourages individual development. Ensure an effective performance management system is in place for indirect staff.


See Position Description for more details.


  • Three (3) years experience in operational management, preferably in health care, housing or community service.
  • Demonstrated competencies in health care management and operations, quality management, staff development and management, resident and family support systems, community outreach.
  • Licensure as a Care Center Administrator or real estate agent preferred.
  • Demonstrated compatibility with PHS's mission and operating philosophies.
  • Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.

About PHS

Presbyterian Homes & Services (PHS), based in St. Paul, Minnesota, is a non-profit, faith-based organization providing high-quality housing, care, and service options for older adults since 1955. Currently serving over 26,000 older adults in 43 locations in Minnesota, Wisconsin, and Iowa, we seek compassionate employees to further our reputation as an innovative leader committed to promoting independence, vitality, and well-being for those we serve.

We believe employees are the most important resource in our ministry and we are committed to an environment where employees are valued and empowered to make a difference. With over 6,300 employees and plans for continued growth, the development opportunities with us are virtually unlimited. We offer competitive wages, opportunities for advancement and incredible benefits like education assistance and nursing loan forgiveness.

If you have a desire to honor God by enriching the lives and touching the hearts of older adults, consider answering the call and join our team.



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