• Optage Office Assisant

    Job ID
    2018-12203
    Category
    Administrative/Clerical
    Job Location : City
    Roseville
    Job Location : State
    MN
    Campus
    Optage - Primary Care
    Type
    Part Time
  • Overview

    Presbyterian Homes & Services, Optage Home and Community Based Services division is an Office Assistant to join its team.

     

    Our Optage Primary Care team is looking for an Office Assistant to support the Practice Administrator 16 hours per week. Flexible on days/hours. No wknd, no holidays.

     

     

    Responsibilities

    The Optage Office Assistant is responsible for providing support to the Optage operations in the area of data entry and database records management.

    Key areas of responsibility of this position include, but are not limited to are:

    • Create a positive customer experience by prompt attention to service requests that also includes communicating completion of assigned tasks. Anticipate and act accordingly to re-occurring customer needs.
    • Establish and maintain effective communication systems with all customers and staff.
    • Provide support for data entry and records maintenance in a timely and professional manner, including storing, retrieving, and integrating information for dissemination to staff and customers. This includes but is not limited to phones, calendar management, processing response to incoming mail, composition of correspondences, expense report reconciliation, administrative support for meetings management, etc.
    • Develop and maintain knowledge in database programs and systems in order to answer and direct questions appropriately. Use computer software accurately and efficiently, including Microsoft Office applications.

    Qualifications

    • High school diploma or equivalent.
    • Two (2) to Four (4) years of administrative or office support experience.
    • Proficient computer skills with Microsoft Office applications. Demonstrated knowledge of computer software applications, such as desktop publishing, project management, spreadsheets, and database management.
    • Ability to manage multiple tasks/projects and deadlines simultaneously and to identify and resolve exceptions and to interpret data.
    • Excellent interpersonal, communication, and organizational skills.
    • Experience with a variety of office equipment such as copy machines, multi-line phones, postage meter, fax machines, etc.
    • Demonstrated compatibility with PHS' mission and operating philosophies.
    • Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.

    About PHS

    Presbyterian Homes & Services (PHS), based in St. Paul, Minnesota, is a non-profit, faith-based organization providing high-quality housing, care, and service options for older adults since 1955. Currently serving over 26,000 older adults in 43 locations in Minnesota, Wisconsin, and Iowa, we seek compassionate employees to further our reputation as an innovative leader committed to promoting independence, vitality, and well-being for those we serve.


    We believe employees are the most important resource in our ministry and we are committed to an environment where employees are valued and empowered to make a difference. With over 6,300 employees and plans for continued growth, the development opportunities with us are virtually unlimited. We offer competitive wages, opportunities for advancement and incredible benefits like education assistance and nursing loan forgiveness.


    If you have a desire to honor God by enriching the lives and touching the hearts of older adults, consider answering the call and join our team.


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